Terms and Conditions

• I agree to pay the quoted amount provided by Hauf & Son, LLC for vacation route coverage services.
• Payment is due according to the terms agreed upon at the time of booking. Unpaid balances may be subject to collection efforts, legal action, and any associated costs permitted by law.
• I am solely responsible for providing and maintaining all equipment, vehicles, handheld devices, scanners, printers, route software, and other tools required to service my route.
• I am responsible for maintaining proper inventory levels, ordering, credits, account information, and route management before and during my absence.
• Excessive inventory, excessive out-of-code product, missed credits, ordering errors, stale product, account issues, or other avoidable route problems resulting from inaccurate orders, poor inventory management, or failure to provide necessary information may result in additional fees.
• I agree to provide accurate store information, route instructions, delivery schedules, account contacts, ordering procedures, and any other information necessary to properly service the route prior to the start of coverage.
• Sales fluctuations, store conditions, weather, supply shortages, warehouse issues, and other factors outside the control of Hauf & Son, LLC may affect route performance and sales results. No guarantee is made regarding route sales, shrink, or profitability during the coverage period.
• Any route requiring significant cleanup, inventory correction, stale product removal, credit processing, ordering corrections, account reconciliation, or other work beyond normal route operation may be subject to additional fees.
• Any route, store stop, account, or service requirement not disclosed at the time of booking may result in additional charges.
• Vehicle repairs, fuel, maintenance, insurance, registrations, tolls, parking fees, and any costs associated with the operation of the route owner's vehicle remain the sole responsibility of the route owner.
• Cancellations made fewer than 30 days before the scheduled start date may be subject to a cancellation fee of up to 20% of the quoted service amount. Cancellations made fewer than 14 days before the scheduled start date may be subject to a cancellation fee of up to 50% of the quoted service amount, as Hauf & Son, LLC may have declined other work in order to reserve the coverage period.
• Vacation coverage requested with fewer than 30 days notice may be subject to an expedited scheduling fee.
• Holiday weeks, including but not limited to Thanksgiving, Christmas, New Year's, Easter, Memorial Day, Independence Day, and Labor Day, may be subject to additional holiday service charges.
• Hauf & Son, LLC reserves the right to refuse service, cancel service, or assess additional charges if route conditions differ substantially from those represented at the time of booking.
• Hauf & Son, LLC is not responsible for losses resulting from inaccurate information provided by the route owner, equipment failures, vehicle breakdowns, warehouse shortages, store-level issues, weather events, or circumstances beyond its reasonable control.

By submitting this request, I acknowledge that I have read, understood, and agree to these Terms and Conditions.